Comments, Email Problems

Currently I am unable to comment on several Blogger blogs.  I get a Bx error, which some bulletin boards say is caused by the blogger’s changing templates. If they go back to a default template, the problem is purported to clear up.  I don’t know. The only suggestion I found for fixing it on the commenter’s end was to clear my cache and cookies and reboot. I did that and it didn’t help.

At the same time, my emails to three Comcast addresses are occasionally, but not always, bouncing back to me.

Very odd.

I’ve tried researching the heck out of the error codes to no avail.  I’ve sent a request for technical help to my ISP for the latter problem. I’ve alerted my mother and brother to the fact that it might be a Comcast problem, but I seriously doubt that my mother–as much as she loves my almost daily emails–will contact her ISP. She and my brother both report that Comcast customer service in LR/NLR Arkansas is abysmal beyond my imagination.

Since the error message I’m getting on that one say something about my message being too old, I tried setting my computer’s time one day into the future. That didn’t help.

So if you don’t get comments from me, it’s possible that I tried emailing you the comment only to have the email come back to me as well.  Lynn, you are in this category.  An email I sent you last night has come back to me AND I can’t comment on your blog.

I guess it’s time for me to go do something else for a while, like take a walk.

Post Script: after I posted this, a representative of Comcast left a comment on the blog. I was then given a very good customer service experience with technicians working for the national office of that company. They diagnosed and explained the problem to me, and gave me details to forward to my ISP.

Advertisement

One Response to Comments, Email Problems

  1. Sorry for the trouble. Reach out to our team. We’ll look into the problem.

    Mark Casem
    Comcast Corp.
    National Customer Operations
    We_can_help@cable.comcast.com

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Connecting to %s