It’s a wonderful place to volunteer and a wonderful place to die, if you have to die. But sometimes things happen.
You can have multiple heavy patients there at the same time and then the volunteer PCA doesn’t show up for her shift. Coincidentally, this was also the week that the reception volunteer couldn’t come in because of guests from out of town. Had she been there, I know she would have pitched in and covered for the person who didn’t show because she has training that allows her to be useful to the PSW. I don’t. I haven’t learned how to roll people to change bedding or any of that. For now I can cook, serve, feed, make coffee and answer the door.
So ouch. Not good.
I wrote an email to my supervisor to let her know what two family members experienced that I don’t think was acceptable. Care in any Canadian hospice should be top notch all the time. No exceptions. I’m very proud to be able to say it is top notch 97% of the time. It’s that other 3% that I am worried about tonight.
On the bright side… one resident’s son and I realized tonight would be our last time to see one another. We’ve had some good talks in the kitchen, and I’m especially fond of his mom. I will probably be reading her obituary this week. I offered the son a hug and he very gladly accepted it. Then as he was leaving, he asked me for another one.
I’m telling you, I give good hugs.
Kelly, just being there is what matters. Your presence. YOu are so kind. Is there anything on earth that doesnt have that 3 percent or more.?
You also give good tear jerker stories here.
Will you get that extra training now, or will you just insist they be covered by those who do have it?
I am getting the training to enable me to do respite sitting, but I am not interested in helping the PSWs. I like the kitchen. Unfortunately, I’m not in a position to insist on anything, but I did send the email to my supervisor to let her know what went down. K
oh, I can totally see you giving amazing hugs. Prayers to your patient as she makes her way to whatever happens next…
Thank you, Brandi! xo K